The Royal Air Forces Association - Caseworker - Grantown-On-Spey

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The RAF Association, the charity which supports the RAF family is looking for caring people to join its team of trained volunteers. The RAF family includes serving and former serving personnel and their dependents.
A caseworker is someone who carries out welfare work for the RAF Association. Welfare work is about making a visit and listening to an individual and assessing their needs to find out how the Association can provide help and support to them. Support can include anything from helping put a client with a recent disability in touch with social services in order for them to put in an application for a downstairs wet room to putting in an application to the RAF Association for funding for a new kettle for a client who cannot afford to replace their broken one.

Caseworker volunteers need to be caring and empathetic, with the ability to build a rapport with others and put them at ease through a friendly and sensitive approach.
In addition caseworker volunteers will need to have:
• Good IT Skills and access to the internet
• The ability to travel to a client’s home either using public transport or their own vehicle.

Volunteers should be able to work confidentially, in a non-judgmental manner and in line with the RAF Association volunteer agreement.

This role is suitable for those aged over 18.

An enhanced DBS check is required for this position.

For volunteers using their own vehicle to carry out the role, they must ensure that they have the appropriate insurance in place and a full clean driving licence.

Volunteers report to the Area Welfare Officer and will be required to submit monthly reports detailing activity.

Volunteers should expect to commit to a minimum of 2 hours a week.

All volunteers are required to attend the Accredited Level One Welfare training course held in Leicester.

Travel expenses will be reimbursed in line with RAFA policy.